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FAQs2021-02-25T14:41:12+08:00
Can you set it up so the dog can still come in the house?2021-02-25T16:25:38+08:00

Yes, you can set up the fence so that your house is inside the set perimeter. Which may allow your dog to enter and exit the house freely without triggering the device.

Do you have to have internet for the device to work?2021-02-25T16:25:04+08:00

No, this dog fence does not need internet/WiFi to work.

How do I request a refund if I am dissatisfied with the product?2021-02-25T16:24:20+08:00

All purchases are final. Unfortunately, Afavv cannot offer any refunds of products purchased through this site.

What manufacturing warranties do you provide?2021-02-25T16:23:17+08:00

Afavv is not the manufacturer of the wireless shock fence product. The product featured on this site is manufactured by an independent, third-party manufacturer. As a result, Afavv does not provide any manufacturing warranties relating to, among other things, the safety or efficacy of this product.

Will this work as a permanent fence? I Have almost 3 acres and want to know if the charge of the collar will last while I’m gone?2021-02-25T16:22:05+08:00

The collars battery can retain on average 10 hours of activity. Just set the perimeter to the radius you desire and you are done.

Is there a limit on how many times you can change the boundary (if you move or are traveling with your dog)?2021-02-25T16:21:04+08:00

There are no set amount of times in which you can change the range or boundaries of the fence. You can change the perimeters to your liking wherever and whenever you like.

How small can you set the radius?2021-02-25T16:20:00+08:00

Approximately 2.5M

Is the transmitter waterproof? Where would you recommend I place the system?2021-02-25T16:18:29+08:00

The collar is IPX67 waterproof, however the transmitter is not. The transmitter can be placed in your house or wherever you prefer. For example, if you are going camping you can take it and place it in your backpack for on the go use. The perimeter will work the same. Just set the range you want and let the fence do it’s magic.

Does this warn the dog as they approach the boundary or just if they pass it?2021-02-25T16:15:51+08:00

The collar makes a series of beeps as it comes close to the boundary. Once your dog passes the boundary, the collar will initiate a shock. Keep in mind, a wireless dog fence does not replace an actual fence. You need to train your dog to build the healthy habit of respecting the zone. A wireless dog fence will never replace a legitimate wall. Keep that in mind when purchasing any wireless dog fence. If a power outage occurs or the battery dies on the collar then the wireless fence will cease to operate and the receiver will be active.

Can you have more than one collar connected for multiple dogs?2021-02-25T16:14:51+08:00

Yes, just make sure to pair each collar separately to the transmitter.

How Does It Work?2021-02-25T12:09:55+08:00

Afavv will track the distance of your dog by sending out a repeating signal. Once that signal is too far from the Transmitter, the collar will first beep. This teaches your dog that they are going beyond the perimeter you set for them. If they keep moving past, the beeping increases until the collar gives a slight shock. If your dog is stubborn or hard of hearing then a shock will make sure they stop running and come back to the zone.

If mounted inside, does the house become an obstacle or block the transmitter?2021-02-24T23:34:48+08:00

No, your house will not interfere with the signal. The built in signal can even go through thick foliage and other items such as concrete and wooden walls. The signal penetrates obstacles easily ensuring a constant signal to the collar. This does not require WiFi or a cellphone service to achieve. Turn on and pair, your ready to go.

Does the system work for square and rectangular yards?2021-02-24T23:35:09+08:00

The collar works for all types of terrain and yards. Even if your yard is sloped or has hills the transmitter works perfectly for the perimeter.

How long does the charge last on the receiver?2021-02-24T23:35:12+08:00

Charge lasts about 10 hours. Have in mind that if you have a lot metal in the area the collar will tend to turn off.

Does it fit small dogs or hairy dogs?2021-02-24T23:35:16+08:00

The collar is perfect for any size. Yorkie to Great Dane. Just adjust the strap length to fit your dog’s neck size. Hairy or trimmed the collar can reach your dogs neck perfectly. Just attach the prong extender to the collar for your furry friend, that way it reaches their neck.

How Does It Work?2021-02-25T12:12:07+08:00

Afavv will track the distance of your dog by sending out a repeating signal. Once that signal is too far from the Transmitter, the collar will first beep. This teaches your dog that they are going beyond the perimeter you set for them. If they keep moving past, the beeping increases until the collar gives a slight shock. If your dog is stubborn or hard of hearing then a shock will make sure they stop running and come back to the zone.

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